Instructions

Your   role: Administrative   Management Role: Administrator, Administrative Leader,   Director of Administration, or Facility Manager – Should you select this   role; you will be considered the leader of the team.

Week 1 Assignment: Role Application to   Selected Case Study

Instructions – Provide   a 2 to 3 research page (How to write a research paper) paper   that includes the following items:

1.   A description of the role/position as you understand it, specifically

–   The level of the management the position is on (please remember- none of the   positions is about Chief Executive, Chief Financial or Chief Operations   officers at hospitals or other HC organizations. Your roles are not   performing at the senior executive level);

-Immediate supervisory and subordinate   chains;

– The main skills that are necessary to   be effective and efficient in this position.

2.   An explanation as to how the role you have selected is vital to this   particular case:

-Discuss two job-specific managerial points   affecting your organizational performance from the position of the   provider

For example,

Case: increased Tuberculosis incidence   among the homeless population of Nsk.

Job: a financial/business officer.

Managerial issue: an inability to send   payments to the vendors for the supplies due to the lack of funds.

Reason: a high number of rejected health   care insurance claims or not insured population served; high supply   utilization due to the contagious nature of the issue and requirements to its   clinical management.

Organizational outcome: clinical services   are lacking appropriate medicine and supplies>low patient   satisfaction>people refuse to come to the clinic or follow the   treaments> low service utilization>reduced clinic income.

Solution: The business officer seeks   additional funding sources from government organizations and grant providers.   The insurance claim process is reassessed and the insurance claim cycle   optimization process is established.

***This example cannot be used in the   students’ submissions.

3.    A description of how your role will interact with the other roles. What will   the reporting structure look like? Who will you be working with and in what   capacity?

The paper  (no more than 3 pages)   should be formatted according to APA style requirements and include   a minimum of two credible resources from the course   readings, UMGC library or other credible sources. An abstract is   not required.

TIPS:

1. To   write a winning submission you need to learn how to write a research   paper.

2. Makes   sure to apply APA, develop citations correlating to your references.

3. The   paper has two main portions: research about the job itself and what   job-specific managerial issues are relevant to the specific case (personal   conclusions + supportive evidence). Please note, the same managerial issue   may be perceived differently from the position of a provider, payer or   patient.

For example, Administrative Officer   job>Measles in WA state case

Managerial issue: identify unvaccinated   children in the assigned area.

-provider: run Electronic Health Record   reports and cross-check them with the local public health department   (potential data on unvaccinated children between 1 and 5 y.o.) and   administration (demographic data in the area). Plan for educational and   vaccination fair efforts to offset the vaccinated population numbers.

-payer: examine member subscriptions   (through the claim reimbursement) and identify insured children between 1 and   5 that were not vaccinated. Project financial losses relevant to the spike of   vaccination or health care related issues relevant to Measles in case of   epidemics.

-patient: having vaccinated child>not   worrying about Measles. In the case of falling sick, seeking immediate   medical attention. Plan for the out of pocket expense in an emergency   fund. Having unvaccinated child>seeking educational   information on the case, making decision to vaccinate or not, to be ready for   significant caregiving and medical out of pocket expenses in case the child   is falling sick.