b’Topic: Chapter 12 Assignment of Project Management’
b”1. Discuss why verbal and written communication is important to project success, and describe several ways of enhancing such communication.\n\n2. Why are listening skills important in effective communication? How can you imporve your listening skills?\n\n3. For the next few days, observe the body language of the people with whom you communicate. Describe some of the positive and negative things they do.\n\n4. Discuss why it is important to be sensitive to the diverse composition of a project team, especially with regard to communication.\n\n5. List 10 best practices (do’s and don’ts) for electronic communication etiquette in a business environment.\n\n6. What is the purpose of status review meetings? When should they be conducted? What should be covered at such meetings?\n\n7. Why are problem-solving meetings conducted? Who should call such meetings? Describe the approach that should be followed.\n\n8. What should be done before a meeting to properly prepare for the meeting? What should be done during a meeting to ensure that the meeting will be effective? Describe how personal computers, cell phones, tablets, and other technologies could help or hinder meeting effectiveness.\n\n9. If you were asked to advise someone on how to prepare for and deliver an important presentation, what would you say? For each step listed, state why it is important.\n\n10. Why are progress reports an integral part of project communications? What should they include? How are they different from a final report?\n\n11. Why is it important to control changes made to project documents? How can you achieve effective control?\n\n12. Describe what is meant by the terms collaborative communication tools and Web 2.0 tools and provide a list of some of these tools. How can these toonyzls help improve project communications?”
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