Disaster Recovery Plan

Disaster Recovery Plan
Disaster Recovery Plan for either the organization they work for or one they wish to work for in the future.Attached the template to follow instructions.

 

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INFORMATION TECHNOLOGY DISASTER RECOVERY PLAN

 

Revision History

 

Revision Change Date
     
     
     
     
     
     
     

 

 

Official copies of the document are available at the following locations:

  • Department of Information Technology Office
  • Office and home of the Chief Information Officer

 

Contents

Revision History. 1

Official copies of the document are available at the following locations: 1

Contents. 2

Section 1: Introduction. 3

Section 2: Scope. 3

Section 3: Assumptions. 3

Section 4: Definitions. 3

Section 5: Teams. 3

5.0.1         Incident Commander 3

5.0.2         Incident Command Team.. 3

5.1   Datacenter Recovery Team.. 3

5.2   Desktop, Lab, and Classroom Recovery Team.. 4

5.3   Enterprise Systems Recovery Team.. 4

5.4   Infrastructure and Web Recovery Team.. 4

5.5   Telecommunications, Network, and Internet Services Recovery Team.. 4

Section 6: Recovery Preparations. 5

6.1   Data Recovery Information: 5

6.2   Central Datacenter and Server Recovery Information: 5

6.3   Network and Telecommunication Recovery Information: 5

6.4   Application Recovery Information: 5

6.5   Desktop Equipment Recovery Information: 5

Section 7: Disaster Recovery Processes and Procedures. 5

7.1   Emergency Response: 5

7.2   Incident Command Team: 5

7.3   Disaster Recovery Teams: 5

7.4   General System/Application Recovery Procedures/Outline: 5

8.0 Network & Telecommunication Recovery Guidelines: 7

Appendix A. IT Contact List 7

Appendix B. Crisis Management Team Contact List 7

Appendix C: IT Recovery Priority List 7

C.1   IT Infrastructure Priorities: 7

C.2   IT System Priorities: 8

C.3   Consortium, Outsourced, and Cloud-based IT System Priorities: 8

C.4   IT Facility Priorities. 9

Appendix D: Vendor Information. 9

Appendix E: Disaster Recovery Signoff Sheet 10

 

 

Section 1: Introduction

Provide an introduction to the company/situation…

A copy of this plan is stored in the following areas:

 

  • Department of Information Technology Office
  • Office and home of the Chief Information Officer

 

Section 2: Scope

Determine/explain the scope of this plan.

 

 

Section 3: Assumptions

 

 

Section 4: Definitions

 

 

Section 5: Teams

5.0.1        Incident Commander

 

Chief Information Officer  
Home Phone:  
Cell Phone:  

5.0.2        Incident Command Team

 

Chief Information Officer  
Manager, User Support  
Manager, Infrastructure Services  
Manager, Information Systems  
Manager, Classroom and Media Services  

5.1      Datacenter Recovery Team

All Contact Information is located in Appendix A

 

 

 

 

 

 

 

 

 

 

 

 

Team Lead: Manager, Infrastructure Services
Team Members: System Administrators (2)
  Desktop Systems Administrator
  Network Communications Technicians (2)

 

5.2      Desktop, Lab, and Classroom Recovery Team

All Contact Information is located in Appendix A

Commander.

 

Team Lead: Manager, User Services
Team Members: Manager, Classroom and Media Services
  Desktop Systems Administrator
  Computing Coordinators (7)
  Lab and Student Computing Coordinator
  Equipment Systems Specialist

 

5.3      Enterprise Systems Recovery Team

All Contact Information is located in Appendix A

 

Team Lead: Manager, Information Systems
Team Members: Manager, Infrastructure Services
  Programmer/Analysts (4)
  Web Programmer/Analyst
  System Administrator
  Computing Coordinators supporting affected areas (business services, payroll, enrollment

services, etc.)

  Key Business Unit Personnel as needed by type of incident (payroll clerk, accountant,

registrar, etc.)

 

5.4      Infrastructure and Web Recovery Team

All Contact Information is located in Appendix A

Commander.

 

Team Lead: Manager, Infrastructure Services
Team Members: System Administrators (2)
  Desktop Systems Administrator
  Web Programmer/Analyst

 

5.5      Telecommunications, Network, and Internet Services Recovery Team

All Contact Information is located in Appendix A

Commander.

 

Team Lead: Manager, Infrastructure Services
Team Members: Communications Technicians (2)
  System Administrator

 

 

Section 6: Recovery Preparations

 

6.1      Data Recovery Information:

 

6.2      Central Datacenter and Server Recovery Information:

 

6.3      Network and Telecommunication Recovery Information:

 

6.4      Application Recovery Information:

 

6.5      Desktop Equipment Recovery Information:

Section 7: Disaster Recovery Processes and Procedures

7.1                          Emergency Response:

 

7.2      Incident Command Team:

 

7.3      Disaster Recovery Teams:

7.4      General System/Application Recovery Procedures/Outline:

 

 

8.0 Network & Telecommunication Recovery Guidelines:

Appendix A. IT Contact List

 

 

Appendix B. Crisis Management Team Contact List

 

 

Appendix C: IT Recovery Priority List

The following priorities have been established by the department of Information Technology with consultation from the campus community.

 

C.1      IT Infrastructure Priorities:

 

C.2      IT System Priorities:

 

 

C.3      Consortium, Outsourced, and Cloud-based IT System Priorities:

 

Application/System Name Priority RTO RPO
       
       
       
       
       
       
       
       
       
       
       
       
       
  • Critical – Basic infrastructure and must be restored as soon as
  • High – Systems of extreme importance, but do not provide
  • Medium – Important systems and applications, but do not have university-wide
  • Low – Systems important to specific departments or specific small populations of
  • Full –Systems that may not be restored to functional status until normal operations are reestablished.

Note: RTO is recovery time objective, RPO is recovery point objective

 

C.4      IT Facility Priorities

 

Building Name Priority
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

Note: building list continues on next page.

 

  • Critical, needed for maintenance of public health and safety,
  • High, needed for income maintenance for students, employees; payments to vendors; requirements for compliance or regulation; effect on cash flow; effect on production and delivery of services (housing, dining, student services).
  • Medium, needed for mission of university, delivery of
  • Low, everything else

 

 

 

Appendix D: Vendor Information

 

Appendix E: Disaster Recovery Signoff Sheet

I have been briefed and given an overview of the Disaster Recovery Plan and I am familiar with my responsibilities.

 

Name Signature Date
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     

 

 

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