Making successful careers possible
We are in the business of helping our clients—students and employers—be successful.
Our flexible, lifelong learning opportunities allow students and graduates to take
charge of their careers and support continuing skills development.
#3 Pursuing excellence in program quality and innovation
We work with employers to solve problems, to stay current with industry needs and to
enhance student learning opportunities.
#4 Leading organizational effectiveness
We deliver programs and services effectively and sustainably. We attract and retain the
best employees and communicate effectively throughout our organization.
They have also added a 5th vision statement element:
#5 Compete in the digital education space
Remain competitive with emerging alternative educators to ensure government
validated credentials remain attractive to students seeking meaningful skills.
It has also been decided that it impacts the following organizational values:
Sustainability
We work, live and learn in a socially and environmentally responsible manner. We
support the health, safety and overall well-being of our students, employees and
partners. We are conscientious stewards of our resources and continuously look for
entrepreneurial and creative ways to strengthen and improve our organization. These
considerations underlie all our actions, behaviours and decisions.
Excellence
We go above and beyond what is normally expected to achieve excellence in our
teaching, in our programming, in our learning and in our services. We accomplish this
by maintaining high standards, strong competencies, committed partnerships and by
being responsive and accessible.
And threatens to impact the institution’s ability to deliver on the following item from the institution’s
mandate:
To deliver courses, programs and seminars of a continuing education nature;
And additional, related mandate has been added:
To support institutional budgets with cost-recovery programs (an increased
enrollments) targeted at in-demand sectors using a just-in-time (JIT) delivery model.
Your digital strategy team is therefore being asked to developed a Balanced Score Card and strategy
map for the Information Technology Services (ITS) department to help improve their capability to deliver
technology enhanced distance education and Nano-credentials.
This will require an improvement in Its support for instructors to publish, revise and share content. They
will need to improve their knowledge of their learning content management systems publishing and
communication features including video and synchronous delivery. They will also need to develop
knowledge in the system’s built in Learning Object Repository.
As some initial content will be coming from a partnership with Udemy. Udemy has offered to provide
insight for best practices around the technical side of content publication and support.
The ability to support internal stakeholder incidents will need to be improved through a faster and more
organized ticket management and response policy.
Currently the organization uses ServiceNow to support customers.
The ability to support a broader base of external, distance education students will also be required.
Many current online students have cited a lack of tech support as a reason for falling behind, failing
classes or withdrawing from the school. Retention issues has resulted in lost revenue. Training on how
to support remote clients will need to be improved as will response times.
It is expected a project to revisit many existing SLAs will be part of this initiative.
A significant investment will be required in the institution’s web presence. An increased knowledge of
social media management (using tools such as hoot suite). At present the ITS team has no knowledge of
configuring or supporting these products.
The current registration software will need to be augmented with easy to use self-serve modules. These
modules are available but not currently used to their full capacity.
Deliverables:
1. Consider the visions statement elements, and in particular the newly added 5th vision statement
element. Identify a minimum of 1 general strategic institutional goals for each perspective of
the balanced score card approach to strategic planning. A financial objective has been provided.
Complete the objectives for the other perspectives.
2. Define at least 2 objectives for each perspective. You do not need to create a strategy for every
scenario identified in the discussion above. However, your objections should all follow a logical
cause and effect strategy for accomplishing the perspective goals.
3. Continue with objective by identifying the initiatives to be undertaken in order to achieve them.
4. Identify a target that is related to your initiatives and measures. (Hint: remember what
constitutes a “good targetâ€).
5. Propose a measure to be taken that will move the organization towards the objective. (Hint:
remember the if-then relationship between strategic action. What customer focused objective
will support your financial objectives. Consider some high level measures that would indicate
success.
6. Create a strategic map that shows the relationships between your perspective statements and
objectives. A starter diagram has been provided below.
7. Provide a brief (approximately 1 page) executive summary of your strategy decisions.
8. Organize your work into single document and submit to your instructor.
Are you busy and do not have time to handle your assignment? Are you scared that your paper will not make the grade? Do you have responsibilities that may hinder you from turning in your assignment on time? Are you tired and can barely handle your assignment? Are your grades inconsistent?
Whichever your reason is, it is valid! You can get professional academic help from our service at affordable rates. We have a team of professional academic writers who can handle all your assignments.
Students barely have time to read. We got you! Have your literature essay or book review written without having the hassle of reading the book. You can get your literature paper custom-written for you by our literature specialists.
Do you struggle with finance? No need to torture yourself if finance is not your cup of tea. You can order your finance paper from our academic writing service and get 100% original work from competent finance experts.
Computer science is a tough subject. Fortunately, our computer science experts are up to the match. No need to stress and have sleepless nights. Our academic writers will tackle all your computer science assignments and deliver them on time. Let us handle all your python, java, ruby, JavaScript, php , C+ assignments!
While psychology may be an interesting subject, you may lack sufficient time to handle your assignments. Don’t despair; by using our academic writing service, you can be assured of perfect grades. Moreover, your grades will be consistent.
Engineering is quite a demanding subject. Students face a lot of pressure and barely have enough time to do what they love to do. Our academic writing service got you covered! Our engineering specialists follow the paper instructions and ensure timely delivery of the paper.
In the nursing course, you may have difficulties with literature reviews, annotated bibliographies, critical essays, and other assignments. Our nursing assignment writers will offer you professional nursing paper help at low prices.
Truth be told, sociology papers can be quite exhausting. Our academic writing service relieves you of fatigue, pressure, and stress. You can relax and have peace of mind as our academic writers handle your sociology assignment.
We take pride in having some of the best business writers in the industry. Our business writers have a lot of experience in the field. They are reliable, and you can be assured of a high-grade paper. They are able to handle business papers of any subject, length, deadline, and difficulty!
We boast of having some of the most experienced statistics experts in the industry. Our statistics experts have diverse skills, expertise, and knowledge to handle any kind of assignment. They have access to all kinds of software to get your assignment done.
Writing a law essay may prove to be an insurmountable obstacle, especially when you need to know the peculiarities of the legislative framework. Take advantage of our top-notch law specialists and get superb grades and 100% satisfaction.
We have highlighted some of the most popular subjects we handle above. Those are just a tip of the iceberg. We deal in all academic disciplines since our writers are as diverse. They have been drawn from across all disciplines, and orders are assigned to those writers believed to be the best in the field. In a nutshell, there is no task we cannot handle; all you need to do is place your order with us. As long as your instructions are clear, just trust we shall deliver irrespective of the discipline.
Our essay writers are graduates with bachelor's, masters, Ph.D., and doctorate degrees in various subjects. The minimum requirement to be an essay writer with our essay writing service is to have a college degree. All our academic writers have a minimum of two years of academic writing. We have a stringent recruitment process to ensure that we get only the most competent essay writers in the industry. We also ensure that the writers are handsomely compensated for their value. The majority of our writers are native English speakers. As such, the fluency of language and grammar is impeccable.
There is a very low likelihood that you won’t like the paper.
Not at all. All papers are written from scratch. There is no way your tutor or instructor will realize that you did not write the paper yourself. In fact, we recommend using our assignment help services for consistent results.
We check all papers for plagiarism before we submit them. We use powerful plagiarism checking software such as SafeAssign, LopesWrite, and Turnitin. We also upload the plagiarism report so that you can review it. We understand that plagiarism is academic suicide. We would not take the risk of submitting plagiarized work and jeopardize your academic journey. Furthermore, we do not sell or use prewritten papers, and each paper is written from scratch.
You determine when you get the paper by setting the deadline when placing the order. All papers are delivered within the deadline. We are well aware that we operate in a time-sensitive industry. As such, we have laid out strategies to ensure that the client receives the paper on time and they never miss the deadline. We understand that papers that are submitted late have some points deducted. We do not want you to miss any points due to late submission. We work on beating deadlines by huge margins in order to ensure that you have ample time to review the paper before you submit it.
We have a privacy and confidentiality policy that guides our work. We NEVER share any customer information with third parties. Noone will ever know that you used our assignment help services. It’s only between you and us. We are bound by our policies to protect the customer’s identity and information. All your information, such as your names, phone number, email, order information, and so on, are protected. We have robust security systems that ensure that your data is protected. Hacking our systems is close to impossible, and it has never happened.
You fill all the paper instructions in the order form. Make sure you include all the helpful materials so that our academic writers can deliver the perfect paper. It will also help to eliminate unnecessary revisions.
Proceed to pay for the paper so that it can be assigned to one of our expert academic writers. The paper subject is matched with the writer’s area of specialization.
You communicate with the writer and know about the progress of the paper. The client can ask the writer for drafts of the paper. The client can upload extra material and include additional instructions from the lecturer. Receive a paper.
The paper is sent to your email and uploaded to your personal account. You also get a plagiarism report attached to your paper.
GET A PERFECT SCORE!!! 
Making successful careers possible
We are in the business of helping our clientsstudents and employersbe successful.
Our flexible, lifelong learning opportunities allow students and graduates to take
charge of their careers and support continuing skills development.
#3 Pursuing excellence in program quality and innovation
We work with employers to solve problems, to stay current with industry needs and to
enhance student learning opportunities.
#4 Leading organizational effectiveness
We deliver programs and services effectively and sustainably. We attract and retain the
best employees and communicate effectively throughout our organization.
They have also added a 5th vision statement element:
#5 Compete in the digital education space
Remain competitive with emerging alternative educators to ensure government
validated credentials remain attractive to students seeking meaningful skills.
It has also been decided that it impacts the following organizational values:
Sustainability
We work, live and learn in a socially and environmentally responsible manner. We
support the health, safety and overall well-being of our students, employees and
partners. We are conscientious stewards of our resources and continuously look for
entrepreneurial and creative ways to strengthen and improve our organization. These
considerations underlie all our actions, behaviours and decisions.
Excellence
We go above and beyond what is normally expected to achieve excellence in our
teaching, in our programming, in our learning and in our services. We accomplish this
by maintaining high standards, strong competencies, committed partnerships and by
being responsive and accessible.
And threatens to impact the institutions ability to deliver on the following item from the institutions
mandate:
To deliver courses, programs and seminars of a ;
And additional, related mandate has been added:
To support institutional budgets with cost-recovery programs (an increased
enrollments) targeted at a just-in-time (JIT) delivery model.
Your digital strategy team is therefore being asked to developed a Balanced Score Card and strategy
map for the Information Technology Services (ITS) department to help improve their capability to deliver
technology enhanced distance education and Nano-credentials.
This will require an improvement in Its support for instructors to publish, revise and share content. They
will need to improve their knowledge of their learning content management systems publishing and
communication features including video and synchronous delivery. They will also need to develop
knowledge in the systems built in Learning Object Repository.
As some initial content will be coming from a partnership with Udemy. Udemy has offered to provide
insight for best practices around the technical side of content publication and support.
The ability to support internal stakeholder incidents will need to be improved through a faster and more
organized ticket management and response policy.
Currently the organization uses ServiceNow to support customers.
The ability to support a broader base of external, will also be required.
Many current online students have cited a lack of tech support as a reason for falling behind, failing
classes or withdrawing from the school. Retention issues has resulted in lost revenue. Training on how
to support remote clients will need to be improved as will response times.
It is expected a project to revisit many existing SLAs will be part of this initiative.
A significant investment will be required in the institutions web presence. An increased knowledge of
social media management (using tools such as hoot suite). At present the ITS team has no knowledge of
configuring or supporting these products.
The current registration software will need to be augmented with easy to . These
modules are available but not currently used to their full capacity.
Deliverables:
1. Consider the visions statement elements, and in particular the newly added 5th vision statement
element. Identify a minimum of 1 general strategic institutional goals for each perspective of
the balanced score card approach to strategic planning. A financial objective has been provided.
Complete the objectives for the other perspectives.
2. Define at least 2 objectives for each perspective. You do not need to create a strategy for every
scenario identified in the discussion above. However, your objections should all follow a logical
cause and effect strategy for accomplishing the perspective goals.
3. Continue with objective by identifying the initiatives to be undertaken in order to achieve them.
4. Identify a target that is related to your initiatives and measures. (Hint: remember what
constitutes a good target).
5. Propose a measure to be taken that will move the organization towards the objective. (Hint:
remember the if-then relationship between strategic action. What customer focused objective
will support your financial objectives. Consider some high level measures that would indicate
success.
6. Create a strategic map that shows the relationships between your perspective statements and
objectives. A starter diagram has been provided below.
7. Provide a brief (approximately 1 page) executive summary of your strategy decisions.
8. Organize your work into single document and submit to your instructor.
Are you busy and do not have time to handle your assignment? Are you scared that your paper will not make the grade? Do you have responsibilities that may hinder you from turning in your assignment on time? Are you tired and can barely handle your assignment? Are your grades inconsistent?
Whichever your reason is, it is valid! You can get professional academic help from our service at affordable rates. We have a team of professional academic writers who can handle all your assignments.
Students barely have time to read. We got you! Have your literature essay or book review written without having the hassle of reading the book. You can get your literature paper custom-written for you by our literature specialists.
Do you struggle with finance? No need to torture yourself if finance is not your cup of tea. You can order your finance paper from our academic writing service and get 100% original work from competent finance experts.
Computer science is a tough subject. Fortunately, our computer science experts are up to the match. No need to stress and have sleepless nights. Our academic writers will tackle all your computer science assignments and deliver them on time. Let us handle all your python, java, ruby, JavaScript, php , C+ assignments!
While psychology may be an interesting subject, you may lack sufficient time to handle your assignments. Don’t despair; by using our academic writing service, you can be assured of perfect grades. Moreover, your grades will be consistent.
Engineering is quite a demanding subject. Students face a lot of pressure and barely have enough time to do what they love to do. Our academic writing service got you covered! Our engineering specialists follow the paper instructions and ensure timely delivery of the paper.
In the nursing course, you may have difficulties with literature reviews, annotated bibliographies, critical essays, and other assignments. Our nursing assignment writers will offer you professional nursing paper help at low prices.
Truth be told, sociology papers can be quite exhausting. Our academic writing service relieves you of fatigue, pressure, and stress. You can relax and have peace of mind as our academic writers handle your sociology assignment.
We take pride in having some of the best business writers in the industry. Our business writers have a lot of experience in the field. They are reliable, and you can be assured of a high-grade paper. They are able to handle business papers of any subject, length, deadline, and difficulty!
We boast of having some of the most experienced statistics experts in the industry. Our statistics experts have diverse skills, expertise, and knowledge to handle any kind of assignment. They have access to all kinds of software to get your assignment done.
Writing a law essay may prove to be an insurmountable obstacle, especially when you need to know the peculiarities of the legislative framework. Take advantage of our top-notch law specialists and get superb grades and 100% satisfaction.
We have highlighted some of the most popular subjects we handle above. Those are just a tip of the iceberg. We deal in all academic disciplines since our writers are as diverse. They have been drawn from across all disciplines, and orders are assigned to those writers believed to be the best in the field. In a nutshell, there is no task we cannot handle; all you need to do is place your order with us. As long as your instructions are clear, just trust we shall deliver irrespective of the discipline.
Our essay writers are graduates with bachelor's, masters, Ph.D., and doctorate degrees in various subjects. The minimum requirement to be an essay writer with our essay writing service is to have a college degree. All our academic writers have a minimum of two years of academic writing. We have a stringent recruitment process to ensure that we get only the most competent essay writers in the industry. We also ensure that the writers are handsomely compensated for their value. The majority of our writers are native English speakers. As such, the fluency of language and grammar is impeccable.
There is a very low likelihood that you won’t like the paper.
Not at all. All papers are written from scratch. There is no way your tutor or instructor will realize that you did not write the paper yourself. In fact, we recommend using our assignment help services for consistent results.
We check all papers for plagiarism before we submit them. We use powerful plagiarism checking software such as SafeAssign, LopesWrite, and Turnitin. We also upload the plagiarism report so that you can review it. We understand that plagiarism is academic suicide. We would not take the risk of submitting plagiarized work and jeopardize your academic journey. Furthermore, we do not sell or use prewritten papers, and each paper is written from scratch.
You determine when you get the paper by setting the deadline when placing the order. All papers are delivered within the deadline. We are well aware that we operate in a time-sensitive industry. As such, we have laid out strategies to ensure that the client receives the paper on time and they never miss the deadline. We understand that papers that are submitted late have some points deducted. We do not want you to miss any points due to late submission. We work on beating deadlines by huge margins in order to ensure that you have ample time to review the paper before you submit it.
We have a privacy and confidentiality policy that guides our work. We NEVER share any customer information with third parties. Noone will ever know that you used our assignment help services. It’s only between you and us. We are bound by our policies to protect the customer’s identity and information. All your information, such as your names, phone number, email, order information, and so on, are protected. We have robust security systems that ensure that your data is protected. Hacking our systems is close to impossible, and it has never happened.
You fill all the paper instructions in the order form. Make sure you include all the helpful materials so that our academic writers can deliver the perfect paper. It will also help to eliminate unnecessary revisions.
Proceed to pay for the paper so that it can be assigned to one of our expert academic writers. The paper subject is matched with the writer’s area of specialization.
You communicate with the writer and know about the progress of the paper. The client can ask the writer for drafts of the paper. The client can upload extra material and include additional instructions from the lecturer. Receive a paper.
The paper is sent to your email and uploaded to your personal account. You also get a plagiarism report attached to your paper.
GET A PERFECT SCORE!!!
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.
Read moreEach paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.
Read moreThanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.
Read moreYour email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.
Read moreBy sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.
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