Needs assessment – employees motivation & attitudes

Introduction

The needs assessment identifies gaps between where an organization is a today and where it wants to be in the future. This includes identifying the wants of its employees. It is usually the first step towards the employee training process. Employee training is a program that provides employees with the required skills, knowledge on how to perform specific tasks, which help improve individual or rather organizational performance. Needs assessment helps to track employees’ motivation and attitudes and flow of work inside the organization Noe. R & Kodwani (2018).

The manager in charge is usually appropriate for deciding whether training can be considered the most appropriate solution to the companies or employee needs.  This is because the supervisor works closely with the employees and is familiar with the employee’s strengths and weaknesses. They are to assess whether organizations objectives can be achieved best by meeting the needs of the employee. This is to ensure company resources are managed wisely and utilized minimally and produce high-end results. It is the role of upper-level managers to identify how training can support the organization’s business strategy. Upper-level managers include the directory board, the Chief Executive Officers, the president, and the vice president. They are usually in charge of overseeing the entire organization.  It is their responsibility to develop policies, set goals for the organization, and make decisions on what direction the company should take.  In terms of stewardship, when upper-level managers show interest in the training process, this motivates the subordinates. The employees receive directives from the line managers; hence the latter must create the most effective policies for the entire staff.

Upper-level management is in most times of company initiatives even before they are communicated to the rest of the staff or implemented in the institution. Therefore, they can inform the trainers to involve the programs or initiatives in the training process to prepare for changes caused. Managers hiring workers sometimes complain that fresh graduates from colleges and universities do not have the company’s practical skills to achieve the highest productivity. In this case, the upper-level managers can inform the trainers on the specific skills to give employees practical guidance and don’t waste time passing outdated skills and information to the trainees. Again, upper-level managers are usually the company’s watchdogs Arzubiaga et al. (2018).  They spent most of their time ensuring that the company’s efforts align with its long-term vision. It provides the concepts and values of the organization are incorporated in the needs assessment and training.  When involved in needs assessment, upper-level managers work together with the human resource department to ensure the entire training goes hand in hand with the company business strategy.  The two ensure the company provides its workforce with the necessary knowledge, skills, and abilities to stand out in the competitive market place. This helps determines whether the insufficiency in employee performance is caused by insufficient knowledge, skills, and abilities to perform duties or the problem has something to do with low employee motivation and work design. In terms of task analysis, the upper-level managers ensure that the hired staff is skilled and can carry out activities, duties, and tasks in the organization setting.

In conclusion, upper-level managers should be involved in needs assessment, for they play a significant role in the needs assessment process.

REFERENCES

Arzubiaga, U., Iturralde, T., Maseda, A., & Kotlar, J. (2018). Entrepreneurial orientation and firm performance in family SMEs: the moderating effects of family, women, and strategic involvement in the board of directors. International Entrepreneurship and Management Journal14(1), 217-244.

Noe, R. A., & Kodwani, A. D. (2018). Employee training and development, 7e. McGraw-Hill Education.

 

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