Please use any notes, readings, and other references or summaries you have developed.

With all of the questions, be sure to cite theory and concepts from the text book to support your answers.

1.Based on goal setting theory, what are the necessary conditions for goals to positively impact behavior in organizations?

2.What are some of the potential negative effects of setting specific, difficult goals as a way of motivating employees? How can these unintended negative effects be managed?

3.What is work engagement and how is it similar to, yet distinct from, work motivation? Which would you most want to develop in your temporary workers and why?

4.Distinguish deep and surface level acting. Describe how does each concept relates to burnout for people in customer service jobs.

5.Evaluate emotional intelligence from both a scientist and practitioner perspective. How does emotional intelligence differ from the conscientiousness dimension of the Big 5?

6.What are some of the challenges in assessing leader performance. Apply the concepts of contamination and deficiency to frame your response.

7.What is organizational citizenship behavior and how does it different from traditional job performance? For what types of jobs are OCBs important dimensions of performance? Provide examples to support your answer.

8.What is the difference between promotive and prohibitive voice? Provide examples of each type of voice in a job you are familiar with – describe the job and then give examples of voice in that job.

9.Compare and contrast the constructs of interpersonal (interactional) justice and individualized consideration in shaping employees’ reactions to leaders.

10.Compare and contrast value-percept theory of job satisfaction with expectancy theory of motivation.

11.Two engineers are working on same engineering team and are paid the same amount. One is very happy with their pay and the other is very unhappy. Use equity theory to describe why

these two engineers are having different reactions to the same level of pay. How can procedural and interactional justice be used to make the unhappy engineer more accepting of their pay?

12.A team you are leading is having problems meeting deadlines for project deliverables. Use the framework of motivation x ability x opportunity to discuss potential sources of their performance problems.

13.Use a team project you have worked on to illustrate teamwork process (transition, action, and interpersonal).

14.Describe the four dimensions of transformational leadership and exemplify each dimension by describing a transformational leader you know.

15.What type of trust is particularly important when a new team is formed. How does trust change as the team develops?

16.Describe an example of rewarding A, while hoping for B in job you have had or a class you have taken. What could the manager/professor have done to better align rewards with intended behavior?